You are a manager and want to create a work environment in which your team members can develop and flourish? You want to create psychological safety and foster the innovation and creativity of your team? In this workshop you will learn more about the basics of diversity management and inclusion practices and their benefits for the manager, the employees and the organization.

What is included in this module?

• Fundamentals of Diversity Management and core dimensions of diversity
• Dealing constructively with differences and leading inclusively
• Stereotypes, self-reflection and change of perspective
• Respectful communication & the attitude of the manager
• D&I as tools to recruit and retain talent

Do you lead an intercultural team, work in a global company or collaborate closely with international business partners? Would you like to learn how to better deal with cultural differences in order to ensure fruitful cooperation? In this workshop you will learn more about the prerequisites for successful cooperation in intercultural teams, how to avoid misunderstandings and conflicts, and learn by means of practical examples to sharpen your perception and to develop a higher tolerance for ambiguity.

What is included in this module?

• Definition of the concept of culture
• Reflection on one's own cultural identity and changing perspectives
• Dealing with prejudices and stereotypes as well as direct and indirect communication
• Importance of non-verbal communication, distance and time in different cultures
• Exchange of experiences and exercises based on practical examples

What exactly is intercultural competence? And can it be learned? What sounds complex at first is actually quite simple: Intercultural competence is essentially about interacting appropriately and successfully with people from other cultures. The basis for this is the right mindset, a high degree of emotional intelligence (heartset) and certain key competencies (skillset). Especially in intercultural teams, the challenges can be enormous. Intercultural competence is an indispensable key qualification.

What is included in this module?

• Raising awareness of one's own personality and cultural background
• Key cultural competencies in order to act in a global context
• Perception, stereotypes and prejudices and the right way to deal with them
• Different cultural standards, values and norms
• Successful communication, change of perspectives and empathy

You are new to Austria and would like to gain insights into Austrian culture? You have been working in Austria for a while and sometimes feel like you don't understand the world? You would like to prepare yourself for an assignment to Austria or negotiations with Austrian business partners? In a workshop or personal coaching sessions, you will get insights into the Austrian (working) culture and socio-cultural conditions.

What is included in this module?

• Facts and figures about Austria and historical background
• Conversational culture, customs and manners
• Direct vs. non-direct communication
• Work culture, leadership and dealing with conflicts
• Successful negotiation strategies

Do you have guests or customers from the Arab world? Do you want to better understand their needs and communication style? In this workshop, we will introduce you to the culture(s) of Arab countries and help you to learn more about their customs, values and manners. You will be able to exceed your guests’ or customers’ expectations and prevent misunderstandings.

What is included in this module?

• Facts and figures about the Arab world and historical backgrounds
• Traditional values, customs and manners
• Importance of language and non-verbal communication
• Expectations of Arab guests abroad
• Successful negotiation strategies