Have you made or are you about to make the transition from employee to manager? Are you in a leadership role and want to set the course for your success? Familiarize yourself with the basics of leadership and make an optimal contribution to your own self-confidence and to the success of your company.

What is included in this module?

• Situational leadership - what it means and how it works
• Better understanding of your responsibilities as a leader
• Reflection on your own leadership style and learning about various leadership tools
• Proven theories and latest insights on leadership and how to apply them in practice
• Team and performance dynamics and the art of motivation

Do you want to better understand your behavior in a professional context? With tests such as the

DISC® or NBI® thinking preference model, you will learn more about yourself as a leader, improve your communication, increase your productivity and make your teamwork more effective.

The focus is on understanding your own thinking and behavioral preferences and dealing flexibly with other types of behavior. Both models describe your behavior on four dimensions and explain why you behave the way you do in certain situations.

What is included in this module?

• Conducting the DISC or NBI test
• Evaluation and discussion of the results
• Explanation of the four quadrants
• Developing strategies for more efficient communication and better teamwork
• Discovering strategies for bettter approaches to solving conflicts

Do you sometimes find it difficult to communicate in such a way that your conversation partner actually understands what your intention is? Clear communication is a key competence for successful leadership. Acquire this competence to help people realise their potential, to inspire and motivate them, to initiate change, to communicate goals and to give feedback in an appreciative manner.

What is included in this module?

• The basics of appreciative and authentic communication
• Conversation techniques that help you shape conversations actively and constructively
• Giving and receiving feedback
• Dealing with resistance and reproaches
• Working on concrete conversations from your practice

Do you want develop your employees, improve their performance, help them realise their full potential and fulfill their ambitions, motivate them, agree on and review goals, and possibly address some critical points? All these are topics of an appraisal interview. We show you how to optimally prepare for your conversation, determine its direction and set goals for the future.

What is included in this module?

• Employee appraisals in the context of HR management (goals, benefits, success factors)
• The structure of the appraisal interview
• Giving and receiving feedback and formulating SMART goals
• Confidently conducting difficult appraisal interviews
• Practicing and thereby gaining confidence for the appraisal interview

You want to promote and develop your team? You want to act as a coach and bring your team to more personal responsibility, independence and performance? Then acquire the most important coaching tools that will help you empower your employees, who in return will perform better and deliver great results for your organization.

What is included in this module?

• Definition of your role as a coach
• Reflection on your own behavior as a leader
• Systemic intervention techniques
• The solution-focused approach
• The most important interview and questioning techniques

What exactly is intercultural competence? And can it be learned? What sounds complex at first is actually quite simple: intercultural competence in leadership is essentially about interacting appropriately and successfully with employees from other cultures. The basis for this is the right mindset, a high degree of emotional intelligence (heartset) and a certain skillset. Especially at management level, the challenges can be enormous. Intercultural competence is an indispensable key qualification for leaders.

What is included in this module?

• Raising awareness of one's own personality and cultural background
• Key competencies to help you lead an intercultural team and act in a global context
• Perception, stereotypes and prejudices and the right way to deal with them
• Different cultural standards, values and norms
• Successful communication, change of perspective and empathy

Do you know how to create an organizational culture that supports diversity in all its dimensions to achieve higher employee retention and better business results? Learn how to create environments where people feel valued for their unique skills, approaches and contributions. You will consider the individual differences in your team and use those differences to foster greater creativity, innovation, and problem-solving skills. This module gives you practical tools that you can use to become an inclusive leader.

What is included in this module?

• Diversity dimensions and their intersectionality
• Inclusion as an important attitude in leadership
• Prejudices and their impact on teamwork
• Stereotypes, prejudices and exclusion mechanisms
• Strategies for dealing positively with diversity in the team

Do you find conflicts energy-sapping, negative and stressful? However, conflicts are part of everyday life and are not bad per se. they can even hold opportunities. Reflect on your own conflict behavior and learn different conflict resolution approaches. Acquire the knowledge and tools to recognize conflicts early on and prevent them from escalating.

What is included in this module?

• Function, benefit and impact of conflicts
• Reflection of own conflict behavior
• Types of conflicts and escalation levels
• Strategies for dealing with conflicts
• Your role as a leader in resolving conflicts

Our world is undergoing fundamental change. Do you have the necessary skills to successfully manage and accompany these changes in the workplace? The greatest challenge is to deal authentically with emotions and resistance. If you know the most important phases of change processes and consciously shape your role, you will succeed better.

What is included in this module?

• Reflection on your own approach to change
• The essence and the most important steps of change processes
• Your options for action as a manager
• Designing change processes according to plan from start to finish
• Topics of the agile organization in volatile, uncertain, complex and ambiguous times (= VUCA)

Do you find moderations and presentations challenging? Do you want to convey messages in a way that they are understood, accepted and carried forward? Learn what to look for and how to plan when facilitating a meeting or giving a presentation. Learn how to moderate successfully and appear convincing, authentic and confident. With the help of practical exercises, you will try out different methods and gain confidence.

What is included in this module?

• How to plan a presentation
• Increasing your confidence as a public speaker
• The right use of methods and media to control group processes
• Storytelling as an effective technique for strong presentations
• Techniques for successful online and offline presentations

Do you want to share specialist knowledge with your employees? Do you want to train new employees or conduct training successfully and need the necessary tools? In this practical workshop you will get the methodological and didactic tools and learn how to define your training goals, prepare the content and select the appropriate media and methods.

What is included in this module?

• Efficient preparation as the key to success
• Trainer competencies, behavior and role
• The prerequisites for a successful training session
• Different learning types
• Practicing and thereby gaining confidence

You want to conduct confident interviews with applicants and identify the perfect candidate for the job? You want to ask the right questions to get the information you need? In this practical workshop, you will learn how to conduct behavioral interviews in a structured manner, how to use various interview and questioning techniques, and how to present the advantages and benefits of your company in an appealing way.

What is included in this module?

• The professional preparation for the interview
• Different interviewing and questioning techniques
• The STAR method for behavioral interviews
• Dealing with unconscious bias in the interview
• Practicing and thereby gaining confidence

Do you have the impression that the working world is becoming more and more complex and faster due to increasing digitalization? You don't know how best to deal with constant availability, numerous meetings and a flood of e-mails? In order to deal with this pressure in the long term, good time management and optimal self-organization are important. By setting priorities, you can reduce your stress, increase your performance and maintain the passion for your job for a long time.

What is included in this module?

• Reflecting on your own roles in life and your working methods
• Recognizing and eliminating time wasters
• Getting to know different time management methods
• Successful self-organization by setting priorities
• Practical tools and methods for the daily work routine